DISTINCTIVE INSIGHTS – ACCEPTABLE USE POLICY

PLEASE READ THIS ACCEPTABLE USE POLICY CAREFULLY BEFORE USING OUR WEBSITE

What’s in this Acceptable Use Policy?

This Acceptable Use Policy sets out the standards that apply when you correspond with us, link to our website https://distinctiveinsights.ai/ (our website), or interact with our website in any other way.

Who we are and how to contact us

https://distinctiveinsights.ai/ is a website operated by RAFAIN Limited (t/a Distinctive Insights) (we, us or our). We are registered in England and Wales under company number 12922059 and have our registered office at 86 – 90 Paul Street, London, England, EC2A 4NE. Our VAT number is 363 5558 76. We are a private limited company.

To contact us, please email us on contact@distinctiveinsights.ai.

By using our website, you accept this Acceptable Use Policy

By using our website, you confirm that you accept the terms of this Acceptable Use Policy and that you agree to comply with them.

If you do not agree to these terms, you must not use our website.

We recommend that you print a copy of this Acceptable Use Policy for future reference.

There are other terms that may apply to you

• Our Privacy Policy https://distinctiveinsights.ai/privacy-policy/
• Our Website Terms and Conditions https://distinctiveinsights.ai/terms-condtions/
• Our Cookie Policy https://distinctiveinsights.ai/cookie-policy/

We may make changes to the terms of this Acceptable Use Policy

We amend this Acceptable Use Policy from time to time.

Every time you wish to use our website, please check this Acceptable Use Policy to ensure you understand the terms that apply at that time. This Acceptable Use Policy was most recently updated on 20^th February 2025.

Prohibited uses

You may use our website only for lawful purposes. You may not use our website:

• If you are under 18.
• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To bully, insult, intimidate or humiliate any person.
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
• In any way that involves child sexual exploitation or abuse.
• In respect of terrorist content or terrorist activity.

You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of our website in contravention of the provisions of our Website Terms and Conditions https://distinctiveinsights.ai/terms-condtions/
• Not to access without authority, interfere with, damage or disrupt:
  • any part of our website;
  • any equipment or network on which our website is stored;
  • any software used in the provision of our website; or
  • any equipment or network or software owned or used by any third party.

Breach of this Acceptable Use Policy

When we consider that a breach of this Acceptable Use Policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this Acceptable Use Policy constitutes a material breach of the Website Terms and Conditions https://distinctiveinsights.ai/terms-condtions/ upon which you are permitted to use our website, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our website.
• Issue of a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• Further legal action against you.
• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of this Acceptable Use Policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

Which country’s laws apply to any disputes?

This Acceptable Use Policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by the law of England and Wales. We both agree to the exclusive jurisdiction of the courts of England and Wales.