Why AI Adoption Surveys Don’t Reflect Reality in Financial Services
March 31, 2026A closer look at what surveys actually measure - and why adoption, usage, and impact are often conflated
In our latest Use Case and Vendor Spotlight Report, we explore how AI and data analytics are being deployed within Finance and Treasury processes of relevance to financial institutions. The research, covering activity from January 2024 to March 2025, analyses real-world developments, market shifts, and emerging trends.
We identified three tiers of AI trends:
These are mature, enterprise-grade solutions now common across the industry:
These are fast becoming mainstream:
These hold transformational potential:
A Shift in Role and Strategy
What’s clear is this: Finance and Treasury teams are moving from reactive reporting to proactive intelligence. AI is enabling CFOs and treasurers to play a more strategic role in risk management, capital planning, and institutional agility.
Crucially, adoption is no longer limited to the largest global banks — institutions of all sizes are implementing AI solutions, signalling a broad market transformation.
The full report is available to subscribers here: https://distinctiveinsights.ai/product/ai-in-finance-treasury-spotlight-report/
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A closer look at what surveys actually measure - and why adoption, usage, and impact are often conflated